PRIVACY & DATA PROTECTION
Privacy Policy
At Global BIM Experts, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, contact our team, or enquire about our BIM, CAD, architectural design, and engineering services.
1. Introduction
Global BIM Experts (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://globalbimexperts.com/, and our business communication channels.
This Privacy Policy describes the types of information we may collect, how we use and protect that information, when it may be shared, and the choices available to you regarding your personal information.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it appropriately.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website and services.
Project and Technical Information
When you enquire about our BIM, CAD, architectural design, or engineering services, you may choose to provide project-related information such as drawings, specifications, design references, models, and project documentation.
We use such information to understand your requirements, assess project scope, prepare quotations, and provide requested services.
Please share confidential project files only through appropriate channels and subject to any applicable confidentiality arrangements.
Personal Information
When you submit an enquiry, contact our team, or request a quotation, we may collect:
Full name
Business email address
Phone number
Company or organisation name
Job title, where provided
Project requirements and enquiry details
Other information you voluntarily provide
Please do not submit sensitive personal information unless it is necessary and appropriate for your enquiry.
3. How We Use Your Information
We may use personal and project-related information for the following purposes:
To respond to enquiries and contact requests
To prepare quotations, proposals, and project assessments
To communicate about BIM, CAD, architectural design, and engineering services
To deliver and manage agreed services
To coordinate project requirements and client communications
To maintain website security and functionality
To analyse website usage and improve our content and services
To comply with applicable legal obligations
To protect our legitimate business interests and address disputes where necessary
We will use personal information only where we have an appropriate legal basis under applicable law.
4. Contact Forms and Business Communications
If you submit information through our Contact Us form, we may use it to respond to your enquiry and follow up on your stated project requirements.
We may retain enquiry records for reasonable business, administrative, contractual, and legal purposes.
We will not use your contact details for unrelated marketing communications where consent or another lawful basis is required and has not been established.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website traffic, and improve performance.
Depending on the tools installed on our website, these technologies may include:
Essential cookies required for website functionality
Preference cookies that remember user settings
Analytics cookies used to understand website interactions
Marketing or third-party cookies, if applicable
Where required by law, non-essential cookies will be used only after the appropriate consent has been obtained.
You may be able to manage cookies through your browser settings or the cookie preference tools provided on our website. Disabling certain cookies may affect website functionality.
6. Sharing of Information
We do not sell personal information as part of our ordinary business operations.
We may share information where necessary with:
Website hosting and maintenance providers
Business email and communication service providers
Website analytics and security providers, where used
Project-related service providers or collaborators, where authorised and necessary
Professional advisers, auditors, or insurers, where appropriate
Government authorities, regulators, or law enforcement where legally required
Service providers may process information on our behalf under applicable contractual, confidentiality, and data protection obligations.
We may also disclose information when necessary to establish, exercise, or defend legal claims or protect our rights and the security of our services.
7. Data Storage and Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Depending on our systems, these measures may include access restrictions, secure hosting, software updates, backups, and other appropriate safeguards.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we aim to handle information responsibly and reduce avoidable risks.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, managing projects, maintaining business records, meeting legal requirements, and resolving disputes.
Retention periods may vary depending on the type of information, the nature of our relationship with you, contractual obligations, and applicable law.
When information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it appropriately, subject to applicable legal requirements.
9. International Data Transfers
Our services may involve clients, business partners, or technology providers located in different countries.
Where personal information is transferred across national borders, we will take steps required by applicable data protection laws to ensure that the transfer is handled lawfully and that appropriate safeguards are in place where necessary.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information, where applicable
Object to or request restrictions on certain processing activities
Withdraw consent where processing is based on consent
Request a copy of certain information in a portable format, where applicable
Lodge a complaint with the relevant data protection authority
These rights are subject to applicable legal conditions and exceptions.
To make a privacy-related request, please contact us using the details on our Contact page. We may need to verify your identity before processing your request.
11. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or how to exercise your privacy rights, please contact Global BIM Experts through the Contact Us page on our website.
Global BIM Experts
Website: https://globalbimexperts.com/
Please include sufficient information about your request so that we can understand and respond to your enquiry.